We process orders within 1-3 business days. Delivery typically takes 7-15 business days depending on the destination. Tracking information will be provided as soon as your order is shipped.

Yes, we offer COD for selected locations. If available

Absolutely! Once your order is shipped, you will receive an email or SMS with a tracking link. You can use this link to track your package in real time.

We accept returns within 7 days of delivery for unused, unopened items in their original packaging. To initiate a return, please contact our support team at [insert email/contact form link]. Customers are responsible for return shipping costs.

If your order arrives damaged or incorrect, please email us at [insert email] with a photo of the item and your order details. We will resolve the issue as quickly as possible by offering a replacement or refund.

Orders can be canceled within 24 hours of placement. After this, the order might already be processed for shipping. Please contact us immediately if you wish to cancel.

You can reach us via:

Email: admin@blue.live

Our support team is available Monday to Saturday, 10 AM – 10 PM IST.